How does the integration between Jira, Make.com, and Airtable work?

Every time a developer logs time in Jira, a Make.com scenario is triggered. It classifies the action, fetches metadata and worklogs, and updates the corresponding project data in Airtable automatically.

What are the main benefits of automating project admin like this?

This automation saves 6–8 hours per week for project managers, increases billing accuracy, improves decision-making with real-time dashboards, and scales with growing project loads.

Is this setup scalable for other teams?

Yes. The workflow is modular and adaptable. It works well for SaaS teams, agencies, and IT service companies looking to streamline their project tracking and reporting.

Automated Project Administration with Jira, Make, and Airtable

3 min read

Jira, Make and Airtable Automation

Managing technical projects across multiple teams and clients requires precision, speed, and structure. But most companies still rely on a patchwork of tools and manual updates. At Scalevise, we transformed our own project administration by fully automating the link between Jira, Make.com, and Airtable unlocking powerful dashboards and eliminating manual work.

The Challenge

As our development team and project load grew, so did the complexity of tracking:

Worklog hours per developer
Internal vs client billable time
Real-time costs per project
Non-accountable vs accountable effort
Financial performance by label, epic, or sprint

Our traditional tools couldn't keep up. Data was siloed in Jira, reports lived in spreadsheets, and hours had to be exported manually.

The Solution: End-to-End Automation with Make

We designed a custom Make.com scenario that acts as the glue between Jira and Airtable. Here’s how it works:

1. Jira Watches for Worklog Activity

Every time a developer logs work in Jira, our Make scenario triggers automatically.

2. Routers Classify the Action

Make routes the flow depending on whether the task was created, updated, or deleted and whether it belongs to a client project, internal sprint, or epic.

3. Airtable Syncs and Updates Records

New issues create new Airtable entries
Updated logs adjust time, cost, and labels
Deleted tasks get removed automatically

Data integrity is preserved end-to-end, with full version history.

The Result: An Airtable-Based Administration Platform

We now manage everything inside Airtable:

Accountable hours per user and project
Cost per worklog, calculated by hourly rate
Revenue tracking, project profitability, open invoices
Real-time dashboards for PMs, clients, and C-level

The central dashboard:

The project interface per client:

Each view is dynamic and role-based. PMs see task allocations. Clients see hours spent. Finance sees revenue. No more digging in Jira or exporting CSVs.

Strategic Benefits

This automation didn’t just save time it improved decision-making across the board.

+6–8 hours/week saved per PM
Instant visibility into project health
Improved billing accuracy
Faster sprint retrospectives
Client-ready reports on demand

Most importantly: this setup is scalable and can evolve with our business.

Why This Use Case Matters

Whether you’re an agency, SaaS team, or outsourcing partner tracking time and cost across projects is mission-critical. Yet most teams waste hours compiling reports. This case proves you don’t need an enterprise platform to gain clarity you just need the right integrations.

Want to Build a Similar Workflow?

At Scalevise, we help fast-growing teams automate operations with tools they already use. From technical scoping to full implementation, we guide you from chaos to clarity.

🔗 Contact us here: https://scalevise.com/contact/
🔗 Read how we automate onboarding: https://scalevise.com/resources/automated-onboarding-with-make-com-save-time-cut-costs-scale-faster/
🔗 Explore more: https://scalevise.com/resources/ai-generated-workflow/

Ready to save dozens of hours and make your administration scalable?

Let’s automate it together.